Premier Success Plan
KELL360 Implementations come with a credit for the purchase of a Salesforce Premier Success support plan. Contact your Salesforce Account Executive within the first 90 days of signing your Statement of Work with KELL Partners to set up your support plan.
What is a Premier Success Plan?
Premier Success Plans provide support and assistance with best practices, training, recommendations, release readiness, and technical support. There are three levels of support with varying features, learn more by viewing this PDF.
I have purchased Premier Success, how do I utilize the features?
Create a support case by choosing "Help & Training" at the top right hand corner of Salesforce when logged into your instance. Click "Technical Support" | "Contact Us"| "Admin Request" and your request will be sent directly to the support team.